The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The bedroom was impressively spacious and spotlessly clean, ensuring a serene and restful experience during our stay.” view full review
Delicious Breakfast!
“I enjoyed a lovely breakfast with a great selection, and was pleased to find tasty vegan options available.” view full review
Easy Parking Access
“Having free public parking just across the street made our arrival and departure so convenient.” view full review
Modern Amenities
“The newly renovated bathroom featured a large shower with great water pressure, enhancing our comfort during our stay.” view full review
General
No smoking on site
Free Wi-Fi in public areas
No parking
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Skiing
Hiking
Horseback riding
Cycling
Golf course
Fishing
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Leisure/ TV room
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
13-15 Victoria Road,
Ballater,
United Kingdom,
AB35 5RA,
Aberdeenshire
Map view
13-15 Victoria Road,
Ballater,
United Kingdom,
AB35 5RA,
Aberdeenshire
City landmarks
Church
St Kentigern's Church
740 m
Crathie and Braemar 9km west of Ballater
Crathie Church
2.1
km
Gallery
McEwan Gallery
2.7
km
Nearby
Church
Glenmuick Church
90 m
Gallery
The Ballater Gallery
240 m
Gallery
Larks Gallery
460 m
Restaurants
Glenaden Hotel
120 m
6 Church Square
Rock Salt & Snails
190 m
2 Bridge Street
Alexandra Hotel Restaurant
200 m
12 Bridge Square
Bridge House Cafe
200 m
Bridge Street
Clachan Grill
220 m
5 Bridge Square
Deeside Deli & Garden Shop
70 m
47 Bridge Street
The Carriage
320 m
Station Square Ballater Station
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
spotlessly clean
ideal location
dated room
inconsistent service
6.6/10
Nice
Rooms
5.7
Location
8.0
Service
7.0
Dining
6.5
Guest reviews
6.6/10
based on 6 reviews
8.2
8.2/10 based on 1530 reviews
Ed
United States,
February
2024
7.4/10
My stay at the hotel was quite mixed. The room I had was large and spotlessly clean with a huge bathroom, but it felt a bit dated and cold. The service was a bit hit-and-miss with a long wait for food due to kitchen closing early, but the staff were generally welcoming and professional. The location was ideal, right in the heart of Ballater with easy access to nearby attractions and amenities. The dining experience had its highlights and drawbacks with good quality food but limited options. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
My room was quite large and spotlessly clean with a huge bathroom, but it felt dated and cold.
Service
6.0
The service was a bit inconsistent with a long wait for food, but the staff were welcoming and professional overall.
Location
9.0
The hotel's location was ideal, right in the middle of Ballater with easy access to nearby attractions and amenities.
Dining
7.0
The dining experience was a mix of good quality food with limited options available.
Facilities
8.0
The facilities were adequate but could use some updating.
spotlessly clean
dated room
Rick
United States,
September
2023
6.8/10
I had a mixed experience at this hotel. The rooms were comfortable but below expectations, and the service was friendly overall, despite encountering some unhelpful staff. The location was outstanding, with great surrounding areas to explore, but the dining was disappointing in terms of availability and price.
Rooms
6.0
The rooms were comfortable but below expectations.
Service
7.0
The service was friendly overall, although I encountered some unhelpful staff.
Location
9.0
The location was outstanding, perfect for exploring the surrounding areas.
Dining
5.0
The dining experience was disappointing in terms of availability and price.
Facilities
7.0
The facilities were satisfactory.
Julian
United Kingdom,
August
2023
6.0/10
The hotel offers a very basic experience with small, outdated rooms; however, it is located conveniently in the town center. The dining options are excellent, but some service issues were noticeable.
Rooms
5.0
The rooms are small and need complete refurbishment to enhance the comfort for guests. The facilities are quite old.
Service
6.0
There were some communication issues with the staff, but they were accommodating and willing to make changes to improve our experience.
Location
7.0
The hotel's location in the town center provides easy access to amenities and is ideal for exploring Ballater and the surrounding areas.
Dining
8.0
The dining experience was excellent with a wide variety of choices and friendly staff.
Facilities
5.0
The facilities need an overhaul to meet modern standards.
Angela
United Kingdom,
August
2023
6.8/10
The hotel had some mixed aspects. The rooms were a little dated and basic for the price paid, but they were very clean. The breakfast portions were small but freshly cooked. The service started friendly but turned abrupt at times, yet they accommodated a room change to a refurbished part of the building. The location was well decorated but felt a bit dated compared to the room style. The dining experience was a mix of well-cooked dishes and disappointing moments. The facilities seemed adequate overall.
Rooms
7.0
The rooms were a little dated and basic for what we paid, but very clean.
Service
7.0
The service was friendly but turned a bit abrupt. They eventually changed our room to a better part of the building.
Location
6.0
The location was well decorated but felt a bit dated compared to the room style.
Dining
6.0
The dining experience had its ups and downs with well-cooked dishes but some disappointing moments.
Facilities
8.0
The facilities seemed adequate overall.
Carol
United States,
April
2023
6.6/10
The hotel was quite expensive for what was being offered and the rooms were incredibly in need of an update, appearing dated and quite basic. On the positive side, the service was exceptional, particularly Chris who used to work on the airlines, and the location was excellent for exploring the surrounding areas and attractions.
Rooms
5.0
The rooms are a little dated and quite basic.
Service
9.0
The service was superb, with exceptional staff like Chris who used to work on the airlines.
Location
9.0
The location was first-class, perfect for exploring nearby attractions like Balmoral castle and Royal Lochnagar Distillery.
Dining
6.0
The dining experience was passable, but service was slow and the restaurant seemed poorly managed.
Facilities
5.0
Overall, the facilities were lacking and not worth the high price.
Adam
United Kingdom,
April
2023
6.8/10
The hotel had some drawbacks with outdated rooms and inconsistent heating, but the central location and friendly staff made the stay worthwhile. The dining options were good, though some aspects like the pricing could have been better.
Rooms
5.0
The rooms were dated, dusty, and had issues like non-working lamps and a malfunctioning toilet. However, the beds were uncomfortable due to being worn out.
Service
7.0
The staff, especially the multitasking employee, was very friendly and attentive despite some lacking experience.
Location
8.0
The hotel's central position made it convenient for exploring the surroundings and offered beautiful views along the riverside.
Dining
7.0
The dining experience was good with a decent variety, but the prices were on the higher side, suggesting better alternatives nearby.
Facilities
8.0
The facilities offered were satisfactory, with attention to detail in the Scottish Highlands-themed refurbishments.
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